Terms and Conditions

Terms and Conditions

Last Updated: November 2026

Welcome to VAPRSDUBAI.AE. These Terms and Conditions explain the rules governing access to and use of our website, including order placement, payments, delivery, returns and customer responsibilities.

By accessing or using this website, you acknowledge that you have read these Terms and Conditions. Any purchase is also subject to applicable UAE laws and regulations and the policies referenced below.

1. Acceptance of Terms

By using VAPRSDUBAI.AE, you agree to comply with these Terms and Conditions and all applicable laws.

If you do not agree with these terms, please discontinue using the website.

These Terms and Conditions should be read together with our Privacy Policy, Age Verification Policy, Shipping and Delivery Policy, and Refund and Returns Policy.

2. Age Restrictions and Legal Eligibility

Vaprs Dubai’s website and relevant products are intended only for individuals who meet the applicable legal age requirements in the United Arab Emirates.

By placing an order, you confirm that:

  • You meet the applicable legal age requirements.

  • The personal information you provide is accurate and complete.

  • You are legally eligible to purchase the items ordered.

  • You will not purchase products on behalf of an underage individual.

We may request valid identification or additional information to verify age eligibility. Orders may be declined or cancelled where eligibility cannot be verified or where fulfilment would violate applicable requirements.

3. Products and Availability

Product information displayed on VAPRSDUBAI.AE is provided to help visitors understand the items listed on the website.

Product availability may change, and we may update product listings, descriptions, images or specifications when necessary.

Please note:

  • Product images may be illustrative and may differ slightly from the supplied item.

  • Manufacturer updates may result in changes to packaging or product presentation.

  • Product availability is subject to stock and applicable legal requirements.

  • Product descriptions should be reviewed carefully before placing an order.

We aim to provide accurate product information and correct any identified errors.

4. Pricing and Payment

Unless otherwise stated, prices displayed on VAPRSDUBAI.AE are listed in United Arab Emirates Dirhams (AED).

The available payment methods will be displayed during checkout.

Customers are responsible for reviewing the order summary, applicable charges and total amount before submitting an order.

If a genuine pricing, payment or listing error is identified, we will take appropriate steps to address it and communicate with affected customers.

An order may be placed on hold, declined or cancelled where payment is unsuccessful, fraud is reasonably suspected, the item is unavailable or fulfilment is not legally permitted. Any payment already collected will be handled in accordance with applicable law and our Refund and Returns Policy.

5. Order Placement and Confirmation

After submitting an order, you may receive an order acknowledgement or confirmation through the contact information provided during checkout.

An acknowledgement confirms receipt of your order details but may not, by itself, constitute final acceptance of the order.

Order acceptance and fulfilment may be subject to payment verification, product availability, age verification and applicable legal requirements.

If an order cannot be fulfilled, we will make reasonable efforts to notify you and explain the next steps, including any applicable refund.

6. Delivery and Shipping

Vaprs Dubai provides delivery services subject to the delivery options and conditions displayed during checkout.

Estimated delivery times may vary depending on:

  • Delivery location within the UAE.

  • Courier and logistics operations.

  • Public holidays and exceptional weather conditions.

  • Operational disruptions or other circumstances beyond reasonable control.

We will make reasonable efforts to communicate significant delivery delays.

Customers should provide accurate delivery details and ensure that someone legally eligible and available to receive the order is present when required.

For further information, please review our Shipping and Delivery Policy.

7. Returns, Refunds and Exchanges

Requests involving returns, refunds or exchanges are handled according to our Refund and Returns Policy and applicable UAE consumer protection requirements.

Nothing in these Terms and Conditions is intended to remove or restrict any mandatory consumer rights or remedies available under applicable law.

Please review the Refund and Returns Policy for information about reporting damaged, defective or incorrectly supplied orders.

8. Acceptable Website Use

You agree to use VAPRSDUBAI.AE lawfully and responsibly.

You must not:

  • Use the website for unlawful activities.

  • Submit false, misleading or fraudulent information.

  • Attempt to gain unauthorized access to website systems or accounts.

  • Interfere with website security, availability or functionality.

  • Introduce malicious software or harmful code.

  • Copy, reproduce or distribute protected website content without authorization.

  • Attempt to purchase products on behalf of underage individuals.

We may take appropriate action where misuse, fraudulent activity or a violation of these terms is identified, subject to applicable law.

9. Intellectual Property

Unless otherwise stated, website materials, including logos, graphics, text, photographs, design elements and original content, are owned by or used under authorization by the relevant rights holders.

You may view and use website content for personal, non-commercial purposes.

You must not reproduce, modify, distribute, publish or commercially exploit protected materials without prior written permission from the relevant rights holder, except where permitted by law.

10. Website Availability and Technical Issues

We aim to keep VAPRSDUBAI.AE accessible and functioning properly. However, uninterrupted website availability cannot be guaranteed.

Access may occasionally be interrupted because of:

  • Scheduled maintenance.

  • Software or hosting issues.

  • Security updates.

  • Technical failures.

  • Events outside our reasonable control.

We will take reasonable steps to restore website functionality when disruptions occur.

11. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable UAE law.

Subject to applicable law, Vaprs Dubai will not be responsible for losses arising solely from circumstances beyond its reasonable control or from a visitor’s misuse of the website.

Nothing in this section removes mandatory consumer rights, statutory remedies or obligations relating to defective or incorrectly supplied goods.

12. Product Information and Health Notice

Information displayed on the website is intended to describe listed products and their stated specifications. It should not be interpreted as medical advice or a guarantee of safety.

Nicotine is an addictive substance. Vaping and nicotine-containing products may involve health risks.

Customers are responsible for reviewing relevant product information, understanding applicable warnings and complying with UAE laws and regulations.

Products must not be purchased or used by individuals who do not meet the applicable legal age requirements.

13. Privacy and Personal Information

Your use of VAPRSDUBAI.AE is also subject to our Privacy Policy.

The Privacy Policy explains how personal information may be collected, used, stored and shared when you access the website or place an order.

We handle personal information in accordance with applicable data protection requirements.

14. Changes to These Terms and Conditions

We may update these Terms and Conditions when necessary to reflect changes in website operations, services, legal requirements or business practices.

Updated terms will be published on this page with a revised date.

Changes will apply from the date they become effective and will not retrospectively remove rights or obligations that cannot lawfully be changed.

Where required, customers will be notified of significant changes.

15. Governing Law and Disputes

These Terms and Conditions are subject to the applicable laws of the United Arab Emirates.

Any dispute arising from the use of this website or an order placed through it will be handled by the competent courts or authorities in accordance with applicable UAE law.

Nothing in this section prevents a consumer from exercising any mandatory rights or complaint procedures available under applicable law.

16. Contact Information

For questions about these Terms and Conditions, website use or an order, please contact us:

Website: https://vaprsdubai.ae/

Email: info.vaprsdubai@gmail.com

WhatsApp: +971 54 722 8896

When contacting us about an order, please include your order number and a brief explanation of your enquiry.